The IT Business Relationship Manager (BRM) for CPD & PPD will play a crucial role in aligning IT strategies and solutions with the distinct business objectives of the Consumer Products Division (CPD) and the Professional Products Division (PPD). This position demands a deep understanding of both divisions' unique markets, challenges, and strategic priorities to effectively translate business needs into impactful technology solutions. The BRM will focus exclusively on projects and initiatives within the CPD & PPD portfolio, ensuring seamless collaboration between IT and these key business units

Key Responsibilities

IT Business Relationship Management:

• Strategic Partnership: Develop a comprehensive understanding of the strategic priorities, market dynamics, and operational processes within CPD and PPD. Actively engage with senior leadership to ensure IT initiatives are aligned with their vision and contribute to achieving business goals
• Relationship Management: Build and nurture strong, trusted relationships with key stakeholders across all levels of CPD and PPD. Act as a dedicated point of contact and advisor for all IT related matters, fostering open communication, collaboration, and a shared understanding of priorities.
• Demand Management: Proactively identify and analyze technology needs within CPD and PPD, translating business requirements into clearly defined IT solutions and service demands. Prioritize and manage the portfolio of IT projects for both divisions, ensuring alignment with business value and strategic goals.
• Solution Delivery: Collaborate closely with IT delivery teams (e.g., application development, infrastructure, security) to ensure solutions are designed, implemented, and delivered effectively, meeting the specific needs and timelines of CPD & PPD.
• Value Realization: Monitor the performance and impact of implemented technology solutions, tracking key metrics and reporting on their contribution to business outcomes. Identify opportunities for continuous improvement and optimization to maximize the value delivered to CPD & PPD.
• Innovation & Technology Roadmap: Stay informed about industry trends, emerging technologies, and best practices relevant to the consumer goods industry, particularly within the Consumer Products and Professional Products sectors. Proactively identify and recommend innovative solutions that can enhance operational efficiency, drive business growth, and provide a competitive advantage.
• Communication & Change Management: Act as a communication conduit between business stakeholders and IT, effectively communicating project updates, technology roadmaps, and potential service disruptions. Lead change management initiatives to ensure smooth technology adoption and minimize user disruption.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
•  Minimum of 5 years of proven experience as an IT Business Relationship Manager or a similar role, demonstrating a successful track record of partnering with business stakeholders.
• Advanced English
•  Strong understanding of business processes and operations within the consumer goods industry, ideally with experience in both Consumer Products and Professional Products divisions.
• Experience managing complex IT projects, from requirements gathering and solution design to implementation and support.
• Excellent communication and interpersonal skills, with the ability to build strong relationships, influence stakeholders, and communicate effectively at all levels of an organization.
• Fluent in English, both written and spoken.

Required Competencies:

• Business Acumen: Deep understanding of business operations, challenges, and strategic goals within the CPD & PPD divisions.
• Communication & Collaboration: Exceptional communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders at all levels.
• Influence & Negotiation: Ability to influence stakeholders, build consensus, and negotiate effectively to achieve win- win outcomes.
• Strategic Thinking & Problem Solving: Forward thinking, with the ability to analyze complex situations, identify root causes, and develop creative solutions.
• Change Management: Proven ability to effectively lead and manage change initiatives, minimizing resistance and maximizing user adoption.
• Analytical Skills: Strong analytical and problem solving skills, with the ability to use data and metrics to back up assumptions, recommendations, and drive actions.  
• Adaptability: Comfortable working in a fast paced and dynamic environment. Able to adapt to changing business needs and technology landscapes.  
• Cultural Competence: Sensitivity and awareness of different cultures and practices within a diverse and global organization.

What We Offer:  

• A dynamic and innovative work environment within a leading global company.  
• Opportunities for professional growth and development.  
• Competitive salary and benefits package.  
• A culture that values diversity, inclusion, and sustainability.