Stori is a fast-growing, venture-backed financial technology company that is empowering consumers in Latin America with access to digital financial services. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia (U.S.A), Mexico City, and China. We are quickly becoming a leading digital bank for the financially underserved population in Latin America.

Stori is one of the top-funded startups in the region with $50 million raised to date. We are backed by a set of high-profile global venture capital funds who have deep consumer fintech experience and whose success stories include Affirm, Ant Financial, Snapchat and WeBank. Stori is powered by the collective experience and expertise of our team. Together, we bring 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Morgan Stanley, GE Money, HSBC and Compartamos in Mexico and globally.

At Stori, we are an inclusive group that welcomes diversity of background, experience and thinking. We are passionate about our mission and take pride in the products we build. We support each other, have fun together, and are constantly learning from each other through our innovative work. At Stori we have built a collaborative environment and focus on providing opportunities for growth.

Our Mission.

Financial inclusion is at the core of our mission. Stori is currently focused on promoting financial inclusion in Mexico by providing underserved middle- and emerging middle-class customers with access to a credit card. We grow with our customers while helping them to build a strong credit history and manage their personal finances. We implement leading financial technology including machine learning and a scalable infrastructure to overcome the limitations faced by traditional financial service providers. We are constantly innovating to better address the needs of our underserved customers.

In this position:

You will be responsible for the Research and Usability Laboratory, giving horizontal support to the different sprint teams, ensuring that each of the proposals has the validation of real people in real contexts by understanding our customers needs, behaviors, goals and motivations. You will work hand in hand with the UX designers providing valuable insights to help drive the product strategy.

Who are we looking for?

- Have 2 or more years of UX research experience

- In-depth knowledge of market research, competitive landscape, and testing methods (A/B, multivariate testing)

- Have 2 or more years of experience with the following activities:

- Validate concepts and ideas through deep interviews and surveys

- Plan and conduct user research and competitive analysis

- Conduct usability tests

- Design and execute studies into user behaviour and attitudes

- Define user personas

- Interpret quantitative and qualitative feedback

- Conduct heuristic evaluations

- Identify research questions and creation of hypotheses

- Presentation and communication of insights in order to help shape long-term product strategy

- Facilitate workshops to answer critical business questions through design thinking, rapid prototyping, and testing ideas with customers Important: attach your UX Research Portfolio

Our ideal candidate is:

- Critical thinker and problem-solving

- Experience working in agile teams and with UX designers

- A user-centric mindset

- Understanding of interaction design principles

- Excellent communication skills and empathy for the user

- Adept at handling and analyzing both quantitative and qualitative data

- Expert communication skills and the ability to get buy-in on ideas

What we have for you.

Benefits

● Rapid growth

● Flexible working hours

● Open culture, inclusive and dynamic environment

● Benefits of the law

● Competitive salary

● 10 days of vacation per year

● Flexible days

● Extended maternity and paternity leave

● Welcome kit

● Yoga, Functional training and languages classes

● Mental health support

● SGMM