The International Eye Bank Account Specialist will be responsible for developing strong relationships with clients/hospitals, connecting with key business executives, preparing sales reports, and serving as a liaison between the Eye Bank and the user or user organization.

Duties/Responsibilities:

• Create pre-approved and implemented marketing and sales plans to facilitate the attainment of goals and quotas.
• Maintain current accounts and relationships.
• Unearth new sales opportunities through networking and turn them into long-term partnerships.
• Provide professional after-sales support to enhance customer dedication.
• Remain in frequent contact with clients to understand their needs.
• Respond to complaints and resolve issues with the aim of customer satisfaction and preservation of the company's reputation.
• Negotiate agreements and keep records of sales and data.
• Serve as a liaison between the Eye Bank and the user or user organization.
• Must adhere to company and industry policies, procedures, and safety protocols.
• Perform other duties as assigned or needed.

Required Skills/Abilities:

• Strong attention to detail.
• Ability to multitask and prioritize cases while maintaining a professional demeanor.
• Strong communication skills to work with other internal departments, physicians, and researchers.
• Fluency in Spanish and English languages.
• Adherence to state and federal regulations, as well as the Eye Bank policies.

Qualifications:

• 3 years of outside sales experience.
• Successful completion of required background check(s).
• Possession of a current driver's license, car insurance, and reliable transportation.
• Fluency in Spanish and English languages with excellent oral and written communication skills and the ability to present ideas clearly and effectively in both presentation and one-to-one situations.
• Computer literacy, with the ability to work in Microsoft applications and Windows, as well as other software.
• Ability to achieve and maintain a high level of performance both as a team member and individually in a time-sensitive environment.
• Availability for business travel.
• Ability to adhere to the personnel handbook.

Physical Requirements:

• Prolonged periods of standing or sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds (6 to 7 kilos) at times.
• Ability to operate office equipment with repetitive hand and wrist movements, including the use of a keyboard and mouse.