Business Development Manager 

Overview 

The Business Development Manager is responsible for supporting day to day requirements from the Business Development VPs regarding the Nearshore Region sales information, improving the communication between the Biz Dev team and the Nearshore leadership team. Part of the RFP process, in charge of sending the right information, complying with deadlines and following up with the BizDev executive. Develop client case studies, presentations and all material necessary to sell the region. 

Key Responsibilities and Accountabilities: 

• RFP process  

• Update NearshKey Responsibilities and Accountabilities  

• RFP process 

• Update Nearshore Region information 

• Develop selling materials (presentations, videos, case studies, client references) 

• Communication with C-levels and department directors regarding new opportunities 

• Coordinate site visits 

ore Region information 

• Develop selling materials (presentations, videos, case studies, client references)  

• Communication with C-levels and department directors regarding new opportunities  

• Coordinate site visits  

Education and Specific Training 

• Degree in Business, Marketing, International Management 

Work Experience 

• Experience in the contact center operation 

• Experience in client services 

• Experience in sales 

• Great networking 

• 2 to 3 years of experience in Contact Center Operations, Client Services and Sales 

• Desired experience in a specific sector such as: Retail, Finance, Consumer, Telecommunication 

Technical Skills  

• Locally Defined Technical Requirements  

• Office: Outlook, Excel, Word, Powerpoint 

• Dropbox  

• Teleperformance Box  

• Qdocs  

• Salesforce.com  

• Outstanding communication and writing skills 

• Interpersonal skills  

• Time management  

• Networking 

• Sales Planning  

• Organized  

• Multi-tasking  

• Ability to handle confidentially in a professional and appropriate matter  

At TP México, consistent with our diversity and inclusion policy, we guarantee that our Talent Attraction process is free of discrimination based on conditions such as biological sex, sexual orientation, gender identity and expression, ethnic origin, nationality, age, civil status, social condition, health status, religious beliefs, political doctrine, disability or any other protected by law, will not be an adverse reason to advance your career with us and if you decide to share this information it will be treated confidentially.  

At TP we celebrate and value diversity